1. Data Controller
In compliance with the provisions of the General Data Protection Regulation —Regulation (EU) 2016/679— and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights, users of this website are informed that any personal data they may provide through it will be processed by:
Controller: Toi Toi Sanitarios Móviles S.A.
Tax ID/VAT No.: A62518121
Registered office: Calle Telematica, 2, Pol. Ind. Agripina, Castellbisbal, 08755, Barcelona, Spain.
Contact email: info@toitoi.es
Phone: 938 19 92 12
Hereinafter, the “Controller” or “TOI CONCEPT”.
2. Personal Data We May Process
Through this website, we may process personal data voluntarily provided by the user through contact forms, information requests, commercial communications, enquiries, quotation requests or any other channel enabled on the website.
The data processed may include, among others:
• First name and surname.
• Company or organisation.
• Phone number.
• Email address.
• Province, city or location of the project/event.
• Information included by the user in the message or request.
• Technical data associated with browsing, where applicable, through cookies or other similar technologies, in accordance with the Cookie Policy.
The user guarantees that the data provided is truthful, accurate, complete and up to date, and shall be responsible for any damage or loss that may arise from the communication of incorrect or inaccurate data.
3. Purposes of Processing
TOI CONCEPT may process users’ personal data for the following purposes:
a) Management of enquiries and information requests
To process enquiries received through the website, respond to information requests, prepare quotations, contact the user and manage any communication related to the products or services offered.
b) Commercial and pre-contractual management
To analyse the request made by the user, assess their needs, prepare commercial proposals and follow up on business opportunities related to the rental of mobile toilets, modules, premium solutions, events, construction sites or other services offered by TOI CONCEPT.
c) Customer service
To manage communications, incidents, service requests, administrative requests or any other interaction related to the commercial or pre-contractual relationship.
d) Sending commercial communications
Where the user has expressly authorised it, TOI CONCEPT may send commercial communications, news, information about services, corporate content or campaigns related to its activity.
e) Browsing analysis and website improvement
In the event of acceptance of analytical cookies or similar technologies, browsing data may be processed to analyse the use of the website, improve its operation, measure content performance and optimise the user experience.
4. Legal Basis for Processing
The legal basis for processing personal data will depend on each specific purpose:
• User consent: when the user voluntarily submits a form, accepts the sending of commercial communications or authorises the use of certain cookies.
• Execution of pre-contractual or contractual measures: when processing is necessary to manage a quotation request, commercial information request, contract or provision of services.
• Legitimate interest of the Controller: to respond to communications, carry out reasonable commercial follow-up of previous requests, improve service quality and ensure website security.
• Compliance with legal obligations: when it is necessary to retain or disclose certain data in order to comply with legal, tax, administrative or regulatory obligations.
5. Data Retention
Personal data will be retained for the time necessary to fulfil the purpose for which it was collected and, subsequently, for the legally required periods in order to address any possible liabilities.
As a general rule:
• Data associated with enquiries or information requests will be retained for the time necessary to manage the request and its follow-up.
• Data related to commercial or contractual relationships will be retained for as long as such relationship exists and during the applicable legal periods.
• Data used for commercial communications will be retained until the user withdraws their consent or requests to unsubscribe.
• Data obtained through cookies will be retained in accordance with the periods indicated in the Cookie Policy.
6. Data Recipients
Personal data will not be transferred to third parties, except where required by law or when necessary for the proper provision of the requested service.
However, TOI CONCEPT may rely on external providers that provide services necessary for the operation of the website, form management, web hosting, technical maintenance, analytics tools, CRM, email marketing or other auxiliary services.
These providers will act, where applicable, as data processors and will process the data following TOI CONCEPT’s instructions, in accordance with the applicable data protection regulations.
7. International Data Transfers
In the event of using technological tools whose providers are located outside the European Economic Area, TOI CONCEPT will adopt the appropriate safeguards provided for under data protection regulations, such as standard contractual clauses, adequacy decisions or other legally valid mechanisms.
The specific details of the tools used, especially in relation to cookies, analytics, CRM, forms or digital marketing, will be indicated in the Cookie Policy or in the corresponding legal texts once the actual tools of the website have been configured and verified.
8. Users’ Rights
The user may exercise the following data protection rights at any time:
• Right of access.
• Right to rectification.
• Right to erasure.
• Right to object.
• Right to restriction of processing.
• Right to data portability.
• Right to withdraw consent granted.
• Right not to be subject to automated decisions, including profiling, where applicable.
To exercise these rights, the user may send a written request to:
Email: info@toitoi.es
Postal address: Calle Telematica, 2, Pol. Ind. Agripina, Castellbisbal, 08755, Barcelona, Spain.
The request must clearly indicate the right the user wishes to exercise and allow the applicant to be identified.
Likewise, if the user considers that the processing of their personal data does not comply with current regulations, they may file a complaint with the Spanish Data Protection Agency through its electronic office.
9. Data Security
TOI CONCEPT will apply the necessary technical and organisational measures to guarantee a level of security appropriate to the risk of the processing, with the aim of preventing the loss, alteration, unauthorised access or improper processing of personal data.
However, the user should bear in mind that security measures on the internet are not impregnable.
10. Commercial Communications
TOI CONCEPT will only send electronic commercial communications when there is a legal basis that allows it, especially when the user has given their consent or when there is a prior relationship that enables the sending of communications about services similar to those previously requested or contracted.
The user may unsubscribe from these communications at any time through the mechanisms provided in each communication or by contacting TOI CONCEPT through the email address indicated in this Privacy Policy.
11. Use of Cookies
This website may use first-party and third-party cookies for technical, analytical, personalisation or advertising purposes, depending on the configuration of the website and the consent given by the user.
For detailed information about the cookies used, their purpose, duration, ownership and how to configure or reject them, the user should consult the website’s Cookie Policy.
12. Changes to the Privacy Policy
TOI CONCEPT may modify this Privacy Policy whenever necessary to adapt it to regulatory, technical, organisational or website operation changes.
In the event of significant changes, the user will be informed through the website itself or by other appropriate means.
13. Last Updated
Last updated: 01/07/2026